package com.bonc.common.utils;

/**
 * 系统参数相关Key
 */
public class ConfigConstant {
    /**
     * 云存储配置KEY
     */
    public final static String CLOUD_STORAGE_CONFIG_KEY = "CLOUD_STORAGE_CONFIG_KEY";

    /**
     * OrderType工单操作类型
     */
    public final static String ORDER_TYPE_00 = "00";//工单派发
    public final static String ORDER_TYPE_01 = "01";//工单撤单
    public final static String ORDER_TYPE_02 = "02";//工单再处理
    public final static String ORDER_TYPE_03 = "03";//工单催办
    public final static String ORDER_TYPE_04 = "04";//工单归档

    /**
     * IdentyType工单类型
     */
    public final static String IDENTY_TYPE_00 = "00";//预警单
    public final static String IDENTY_TYPE_01 = "01";//督办单
    public final static String IDENTY_TYPE_02 = "02";//任务单
    public final static String IDENTY_TYPE_03 = "03";//申请单

    /**
     * IdentySubtype工单子类型
     */
    public final static String IDENTY_SUB_TYPE_0001 = "0001";//重点政策投诉预测预警单
    public final static String IDENTY_SUB_TYPE_0002 = "0002";//重点产品投诉预测预警单
    public final static String IDENTY_SUB_TYPE_0003 = "0003";//投诉热点预测预警单
    public final static String IDENTY_SUB_TYPE_0004 = "0004";//潜在不满客户预测预警单
    public final static String IDENTY_SUB_TYPE_0005 = "0005";//不知情定制预警单
    public final static String IDENTY_SUB_TYPE_0006 = "0006";//产品洞察预警单
    public final static String IDENTY_SUB_TYPE_0007 = "0007";//触点感知洞察预警单
    public final static String IDENTY_SUB_TYPE_0101 = "0101";//重点政策投诉预警督办单
    public final static String IDENTY_SUB_TYPE_0201 = "0201";//不知情定制任务单
    public final static String IDENTY_SUB_TYPE_0202 = "0202";//潜在不满客户预测任务
    public final static String IDENTY_SUB_TYPE_0301 = "0301";//省专公司申请单

    /**
     * work_order_status工单状态
     */
    public final static String WORK_ORDER_STATUS_00 = "00";//系统无此单
    public final static String WORK_ORDER_STATUS_01 = "01";//处理中
    public final static String WORK_ORDER_STATUS_02 = "02";//已退回
    public final static String WORK_ORDER_STATUS_03 = "03";//已撤回
    public final static String WORK_ORDER_STATUS_04 = "04";//已回复
    public final static String WORK_ORDER_STATUS_05 = "05";//已归档
    public final static String WORK_ORDER_STATUS_06 = "06";//催办中
    public final static String WORK_ORDER_STATUS_07 = "07";//再处理中

}
